Veteran Record Request Backlog Caused by COVID-19 Has Cleared
The National Archives was able to clear the backlog of 600,000 record requests. This backlog was caused by the COVID-19 pandemic when staff were not able to complete these requests.
“The National Archives plays a critical role in ensuring that our veterans and their families have access to the records they need for the benefits they’ve earned. Clearing the backlog of record requests at the National Personnel Records Center has been my top priority and I am proud that we’ve gotten this done,” said Archivist of the United States Dr. Colleen Shogan. “I want to recognize the hard work and dedication of the National Archives staff. They have worked overtime and across weekends and holidays to achieve this goal and ensure we meet our obligation to those who’ve served.”
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