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VA Inspector General Identifies Baltimore VARO Issues

A recent inspection by the Benefits Inspection Program of the Baltimore Regional Office identified that the RO did not meet the requirement for 14 out of the 15 operational areas reviewed.  The report notes that management at the RO needs to provide personnel additional oversight and training in order to properly process pending and future claims.

You can read the entire report at:

http://www4.va.gov/oig/52/reports/2010/VAOIG-09-01993-29.pdf

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