After serving in Iraq and Afghanistan with the 101st Airborne, and blogging about his experiences, Brandon Friedman was hired by VA last year to redesign its web site and increase VA’s presence in social media. He has created multiple Facebook pages and launched VA’s twitter account. See his story here: http://www.washingtonpost.com/wp-dyn/content/article/2010/04/08/AR2010040805128.html